Sudsational Washing Procedure
As the vehicle enters the premises, the entire vehicle needs to be rinsed with water including the rims (cooling the rims off especially in the warmer months is extremely important to avoid burning with harsh chemicals).
The rims then need to be sprayed with a chemical cleaner. For most alloys, Acid Wheel Cleaner is what will be used. Aluminum rims and after market chrome’s will need to be cleaned by hand with a mitt or a brush and just regular car wash soap. The rims are then pressure washed until completely cleaned, the tires are also pressure washed at this point. In addition to the rims and tires, the wheel wells need to be thoroughly pressured washed as well. As the car washer moves from one side of the vehicle to the other, the undercarriage of the vehicle also needs to be pressure washed (half on one side and the other half on the other side).
With a foam gun, the vehicle is then to be completely covered in soap. Using a clean mitt (this is very important), the vehicle gets washed starting on the roof, working down the sides, and finally the hood and trunk. While washing, a side to side overlapping motion needs are used. When dealing with a truck or oversized vehicle a brush with a long handle and possibly a ladder is used. If the top is reachable with a step ladder and a mitt only (smaller SUV’s) this is the most desirable method. Larger SUV’s and Vans need a brush and a pole to reach the complete top portion.
After the entire vehicle is washed, the car washer needs to go and clean the lips of the vehicle over the tires front and back, the rocker panels, and the front and rear bumpers that curve toward the underside of the vehicle. This step needs to be done at the end of the wash and the mitt cannot touch the body of the vehicle again because these areas are typically extra greasy and dirty. The car is then thoroughly rinsed including inside the mirrors as well as hood and trunk openings.
The car needs to be checked for cleanliness to make sure no spots were missed, and if there is anything like tar or left over bugs still on the vehicle. A few bugs or a little tar can be taken off as a courtesy to the customer.
To dry the vehicle, a special squeegee is used first to remove most of the water off the vehicle. Then with the compressed air in hand and a special no scratch towel or chamois the vehicle is completely dried. As the car washer is drying the vehicle, the compressed air is used on all cracks, crevices and moldings to remove excess water that is beneath or behind the surface. The compressed air is also used in the mirrors to remove as much water as possible. After the body of the vehicle is dried, all door and trunk jams are dried as well by opening the doors and drying these areas with a towel.
The interior of the vehicle then gets completely vacuumed. First the floor mats are removed. The carpeting and the floor mats get thoroughly vacuumed, and a vacuum on the seats gets done as well. Then the dash, console get wiped clean with special attention being played to the cup holders, steering column and odometer cluster. The doors get sprayed with an all purpose cleaner and wiped, in addition to the kick plates door threshold’s. All glass gets cleaned in the following manor. The glass is thoroughly sprayed with a specific Sudsational approved glass cleaner, wiped with a window towel with the first swipe, then finished with newspaper or a special microfiber towel. These window towels need to be handled and washed separately and never come in contact with the other towels. This is very important to ensure clean streak-free windows. The rearview mirror should also be cleaned at this step. Before the door windows get cleaned they can be lowered one inch to first clean the top portion, then raised back into place before cleaning the rest of the window.
If armor-all on the tires is desired, the tire is first dried with a dry towel and using a special armor all applicator the tires are individually dressed and then followed with a dry towel to remove and excess dressing. When using the armor-all applicator, the employee is specifically trained as to the amount of dressing to be used. During this step the rims need to be inspected as well to ensure that they are clean. The entire rim bottom and top need to be checked because it is easy to miss the top portion due to the fact that the dirt is not visible.
The vehicle is now ready to be pulled out and a quick inspection by walking around the vehicle can now be done.